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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042

Wai Ora Lakeside Spa Resort features a unique 4-star hotel experience focused on wellness and relaxation, complemented by the award-winning Mokoia Restaurant. The resort offers a lakeside location, full access to spa facilities, and spacious accommodations designed for comfort and tranquility.

Rooms & Amenities

Wai Ora Lakeside Spa Resort provides 20 Deluxe Studio rooms with patios or balconies overlooking Lake Rotorua. These rooms feature king or twin bed options, a kitchenette with a microwave, and free Wi-Fi access. Guests enjoy full access to the Wai Ora Spa Water Experience facilities, which include hot spa pools and a sauna.

Dining Options

Dining at the resort occurs at the award-winning Mokoia Restaurant, known for its Pacific Rim cuisine that incorporates indigenous herbs and spices. The restaurant has received a New Zealand Beef and Lamb Award, featuring dishes like Rack of Lamb and shared dining options. Breakfast offers a 'Business Breakfast' service in a serene setting.

Leisure & Spa

Leisure facilities at Wai Ora Lakeside Spa Resort include the Wai Ora Spa Water Experience, which offers a combination of hot spa pools and a solar heated pool beside a trout stream. The resort also features lakeside walking tracks and the option for yoga sessions on the beach at sunset. Massage and body treatments are available at the spa.

Conference Facilities

The resort includes a conference room, 'Kia Ora', which accommodates up to 100 delegates and is equipped with modern audio-visual equipment. On-site catering is provided by Mokoia Restaurant, ensuring all food requirements are met. The location is ideal for combining business events with relaxation opportunities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Suite
Max:
2 persons
530 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Heating
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Deluxe Double or Twin Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Heating
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Suite Lake View
Max:
3 persons
530 sq. feet 
Bed options:
1 King-size bed
Lake view
Shower
Heating
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre
Rotorua 3.2 mi
Airports
Rotorua Regional (ROT) 1.7 mi
Tauranga (TRG) 42.1 mi
Bus
Bus stop 4.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042
Map view
street view
77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042
Nearby
Robinson Ave
Te Amorangi Museum
800 ft
43 Robinson Ave
Rotorua Settlers and Steam Museum
800 ft
Restaurants
Mokoia Restaurant
100 ft
77 Robinson Avenue Wai Ora Lakeside Spa Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.
56%
loved the resort and would return for another relaxing stay
5.6/10
Guest rating
Rooms
5.6
Location
7.2
Service
5.4
Dining
5.4
Guest reviews
5.6/10
based on 5 reviews
7.1
7.1/10 based on 3539 reviews
Steve
United Kingdom, February  2025
5.2/10

I had a mixed experience at this resort. On one hand, the location by the lake was beautiful and offered tranquil views. However, the room cleanliness was disappointing, with unclean glasses and bird droppings on chairs. Service was lackluster, and I felt that the amenities did not live up to expectations, particularly for a place advertised as a resort.

Rooms
5.0
The room cleanliness left much to be desired; cleaning seemed insufficient, and it didn’t feel like a resort standard.
Service
5.0
The service was disappointing overall, with minimal attention to room upkeep.
Location
8.0
The hotel is right next to the lake, which offers lovely views and a peaceful setting.
Dining
6.0
Dining options were limited at times, and the overall food experience was average.
Facilities
5.0
Facilities like the spa and outdoor areas were decent but not exceptional, lacking the luxury touch I'd hoped for.
Donald
United Kingdom, December  2024
7.2/10

I had a lovely stay at this resort on Lake Rotorua, enjoying the stunning views and comfortable rooms. While the location was a bit outside the city center, it wasn't too much trouble as many attractions offered pickups. The service was friendly, but some amenities felt outdated, and the dining experience left something to be desired.

Rooms
8.0
The rooms were clean, comfortable, and offered beautiful lake views. However, the layout was a bit odd.
Service
9.0
The staff were friendly and accommodating, making me feel welcomed throughout my stay.
Location
7.0
Located right on the lake, the scenery was beautiful, although being slightly distant from the city made access to shops and cafes less convenient.
Dining
6.0
The restaurant was just okay; I found the meals to be quite ordinary and lacking in flavor.
Facilities
6.0
The spa facilities were nice, but the outdoor jacuzzis weren't ideal in the chilly weather.
Christine
United Kingdom, December  2024
7.2/10

My stay at the resort spa was a relaxing escape with fantastic treatments, but the hotel could use a bit of updating. The location next to the lake is charming and the atmosphere is calming, perfect for unwinding. The dining options, especially breakfast, left a lot to be desired, which was disappointing. Overall, it's a cozy getaway but not without its flaws.

Rooms
7.0
The room was quiet and had a comfortable king-size bed with plenty of pillow options, but it felt a bit dark, and I was hoping for a better view.
Service
9.0
The team was incredibly friendly and accommodating, making my spa experience even more delightful.
Location
8.0
The hotel is located right beside the lake and just a short stroll to the water's edge, which was lovely.
Dining
5.0
Breakfast choices were fairly limited and not as impressive as I expected, making it a letdown compared to my other experiences.
Facilities
7.0
The spa facilities, including the hot tubs and pools, were nice touches, but I was disappointed that I wasn't made aware of the day spa's opening hours during my arrival.
John
United Kingdom, September  2024
5.4/10

My stay was promising due to the quiet lakeside location, but unfortunately, the accommodations didn't match my expectations. While the rooms were clean and had comfortable beds, they felt cramped and lacked some modern amenities. The overall value was decent considering the peaceful setting, but I would have appreciated more attention to the details in the rooms and dining experience.

Rooms
6.0
The rooms were clean but quite small, leaving little space for luggage.
Service
5.0
The service was lackluster, especially during dinner where we experienced long waits.
Location
9.0
The hotel is in a fantastic, peaceful location right on the lake, which is a definite highlight.
Dining
5.0
Dining was disappointing; the quality did not justify the price, and the service was very slow.
Facilities
5.0
Facilities could use improvement, especially the dining service and pool maintenance.
Zoe
United Kingdom, September  2024
5.0/10

My stay at this hotel was quite disappointing overall. While the view of the lake from the hotel was beautiful, the facilities and service fell short of expectations. The rooms were small and not well-maintained, which made for an uncomfortable experience. The pricing felt unjustified for what was offered, especially considering the state of cleanliness and outdated amenities.

Rooms
5.0
The rooms were small and quite dark with limited lighting. The overall cleanliness left much to be desired.
Service
5.0
I found the service to be lacking; I struggled to contact staff when issues arose, which was frustrating.
Location
5.0
The location was quite isolated, making it necessary to have a car if you wanted to go anywhere.
Dining
7.0
Dinner at the restaurant was the one highlight with good food, but the credit card fee felt like a slap in the face.
Facilities
5.0
The pool was tiny and underwhelming, and the hot tubs were cold, which was disappointing for a resort spa.
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